Call Center Representatives

The Carpet Guys, L.L.C. are looking for full-time or part-time Inbound Call Center Representatives for our growing company. Starting pay is $14 to $16.50 per hour, plus a guaranteed weekly/monthly bonus for qualified appointments that result in a sale. We offer health and other benefits for those individuals that are seeking full-time.

We need seasoned representatives who have open availability and can work evenings and weekends. Shifts end at 10 pm weekdays, 9 pm Saturday and 8 pm on Sunday. Fulltime will be a 5 day work week!

THE WHAT:

Our representatives have a positive and winning attitude and take calls from homeowners looking for assistance in flooring purchases.

THE WHERE:

We’re local, based in Troy, and servicing the metropolitan Detroit area.

THE HOW:

We will give first priority to candidates who have any or all of the following:

• Previous experience inbound and outbound sales
• Previous experience in direct-to-consumer sales/sales support.
• An administrative background with heavy telephone contact.

REQUIREMENTS FOR EMPLOYMENT:

To be considered for employment, ALL CANDIDATES MUST …

• Be at least 18 years of age.
• Possess a valid driver’s license, with reliable transportation to and from work.
• Be able to pass a monitored, pre-employment drug screen.
• Have open availability to work varied hours. Our showroom and call center are open for business Monday through Friday, 9.00 a.m. to 9.00 p.m., and Saturday and Sunday, 10.00 a.m. to 7.00 p.m. Preference will be given to those who have open availability however, nights and weekends are mandatory for this position.

WHAT YOU NEED TO SUCCEED:

• Proficiency (preferably in both) Google Office Suite/Microsoft Office Suite.
• The ability to learn and master industry-specific software.
• Multi-tasking proficiency and time management skills (WE ARE BUSY!).
• Effective listening, verbal and written communications ability.
• Strong ethics, high integrity and a commitment to putting the homeowner first.
• A pleasant and friendly phone voice.
• Excellent organizational skills.
• Geographic knowledge of the metropolitan Detroit area.
• A customer service/problem-solving mentality.

Immediate openings!!!!!!!!!!!!!!!!!!

No third-party recruiters or inquiries, please.

Job Types: Full-time, Part-time

Salary: $14.00 – $16.50 per hour

Benefits:

• Dental Insurance
• Health insurance
• Paid time off
• Vision insurance
• Life Insurance

How to Apply

Fill out the form below or send your resumé and contact information careers@carpetguys.com